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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy. 

Refund Policy - the basics 

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased. 

Refund Policy:

All orders are fulfilled through third-party services. Refunds may take an unexpected amount of time, or may be permanently unavailable depending on the supplier. Peach of Cake Co. is not responsible for items that arrive broken, damaged, etc during shipping. Peach of Co agrees to look at each situation individually and do our best to make every situation right to the best of our abilities. 

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